Block management involves the professional management of communal and shared areas within residential apartment blocks, estates, and developments.

This includes maintaining buildings and grounds, managing finances, ensuring legal compliance, and coordinating repairs and services. Effective block management helps protect property values and creates a safe, well-maintained environment for residents.

OBM provides a comprehensive range of block management services, including:

• Day-to-day property management
• Planned and reactive maintenance
• Service charge budgeting and collection
• Financial reporting and administration
• Health and safety compliance
• Contractor management
• Insurance administration
• Resident and client communication
• Long-term maintenance planning

Our tailored approach ensures that each development receives the level of support and attention it requires.

We work with a network of trusted, qualified contractors to deliver high-quality repair and maintenance services. Residents can report issues directly to our team, who will assess the matter and arrange appropriate action as quickly as possible. We monitor works from start to finish to ensure repairs are completed efficiently and to the required standard.

Service charges are based on the annual budget required to maintain and manage the development. This may include costs such as cleaning, gardening, repairs, utilities for communal areas, insurance, and compliance requirements.

We provide clear and transparent budgeting information to leaseholders and collect service charges in accordance with the terms of the lease, ensuring sufficient funds are available to maintain the property to a high standard.

Our experienced team stays up to date with the latest property legislation and industry best practice.

We ensure all managed properties comply with relevant legal and regulatory requirements, including health and safety legislation, fire safety regulations, risk assessments, and other statutory obligations.

We believe communication is key to successful block management. We keep residents, leaseholders, directors, and property owners informed through a variety of channels, including:

• Email updates
• Our online portal, Blocks Online
• Newsletters
• Resident engagement initiatives
• Annual General Meetings (AGMs)
• Resident and director meetings

Our aim is to provide clear, timely, and transparent communication at all times.

Oliver Block Management combines extensive property management experience with detailed local knowledge of East Sussex and the surrounding areas. We pride ourselves on delivering a personal, responsive service, building strong relationships with our clients and residents, and providing practical solutions that protect both properties and communities.

Our focus is on transparency, accountability, proactive management, and exceptional customer service.

Yes. We can assist with arranging suitable buildings insurance through our trusted insurance broker partners. We will help ensure your development has appropriate cover in place while seeking competitive terms and comprehensive protection for the property.

Switching block management companies is often a straightforward process, and OBM can guide you through every stage.

The first step is to review your current management agreement to understand any notice periods or contractual obligations.

Once a decision has been made to appoint a new managing agent, we will work closely with your directors, RTM company, RMC, or freeholder to ensure a smooth transition.

Our team will liaise with the outgoing managing agent to obtain important documentation, financial records, contractor information, compliance certificates, and resident data. We will then implement a structured handover process to minimise disruption and ensure the continued management of your development.

If you are considering changing managing agents and would like independent advice, please contact our team for a confidential, no-obligation discussion about your requirements.